The following information and conditions constitute your binding contract with Red Seal Tours. We kindly ask that you read all of the information in this section. It provides the conditions relating to both the services of Red Seal Tours and our suppliers. This information should be read and understood when making a reservation. In the chart listed below, Red Seal Tours has made it easy for you to understand our policies for deposits, changes and/or cancellations to your booking. Please consult with your Travel Agent if you have any questions and/or concerns.

CREDIT CARD POLICY:
Red Seal Tours accepts Master Card, Visa, American Express and Diners/En Route credit cards as forms of payment. If your payment is made by credit card, please be advised that Red Seal Toronto will appear as the vendor on your credit card statement, not your travel agency. Your authorization to use your credit card number for payment indicates your compliance with our booking terms and conditions, whether or not you have actually signed the appropriate forms. In other words, verbal authorization of your credit card confi rms your acceptance of these terms and conditions.

BALANCE OF PAYMENT:
Full and fi nal payment is due 45 days prior to departure. Full payment is due immediately for reservations made within 45 days of departure. If you choose to substitute hotels not offered in this brochure, deposit and cancellation policies will vary. Ask your Travel Agent for details. TRAVEL TICKETS: Your Red Seal Vacations vouchers will be faxed to your Travel Agent 21 days prior to your booked travel dates, provided that full payment has been received by Red Seal Vacations. In the event that you would like a hard copy of your travel vouchers sent to your Travel Agent, a $10 fee per fi le would be applied to your reservations

CAR RENTALS:
Car types are shown as the general vehicle in that category, but may be substituted for a similar automobile based in the same category. ACCOMMODATION: Please be advised that while conditions may not always be the same as those at home, particularly with regards to electricity, water supplies and private toilet facilities, be assured that all properties are inspected by Red Seal Tours or its agents to ensure acceptable standards. We reserve the right to substitute hotels of a similar category. For a 1 & 2 night stay, surcharges apply.

CHILDREN & INFANTS:
Children and infants ages vary. Red Seal recommends that passenger(s) consult with their Travel Agent to ensure what the applicable age(s) and/or respective rate(s) are for child (children) travel.

REFUNDS FOR UNUSED TRAVEL SERVICES:
No refund is made for unused travel services or any portion thereof, nor is the price or value of unused travel services exchangeable for alternative arrangements. You are encouraged to purchase the appropriate insurance coverage.

DOCUMENTATION:
It is the traveller’s responsibility to determine what documentation is necessary for travel to each country. Red Seal Tours will assume no responsibility whatsoever for passenger(s) denied carriage by the Air Carrier, or refused entry into any country. Please contact your Travel Agent for information.

LAWS & CUSTOMS:
In order to familiarize yourself with relevant laws and customs, and the necessary documentation for your travel and return to Canada, we recommend you discuss these matters with your Travel Agent who can refer you to the relevant tourist boards, embassies or consulates for the countries that you will be visiting.

SPECIAL REQUESTS:
Special meals or other requirements such as room location, bed preferences, etc. must be requested at the time of booking. While Red Seal Tours will attempt to accommodate special requests, Red Seal Tours will not be held responsible if such requests cannot be fulfi lled.

COMPLAINTS:
Red Seal Tours has taken great care in selecting the travel suppliers used and featured in this brochure. If you feel that the services you received are not what you expect, please discuss your problem with the appropriate hotel manager, car rental manager, coach tour guide, etc. Should you remain dissatisfi ed with the service provided and wish to comment, please write your remarks and send them to Red Seal Tours within 30 days of the termination of the service. Any complaints that Red Seal Tours receives after 30 days will not be accepted.

PRICING:
Prices quoted in this brochure are in Canadian Dollars and are based on fi xed costs at the time of printing. These costs are dependent on fuel costs, rates of exchange and other factors. Should these costs increase, we reserve the right to increase the cost of any product. In the event that the increase is in excess of 7% (other than government tax), you are entitled to cancel the travel arrangements and receive a full refund. Every effort will be made to advise you of any price increase at least 15 days prior to your departure date. All prices may refl ect any administrative costs incurred.

BROCHURE PRICING:
Red Seal Tours sets its prices prior to publication based on our costs as well as anticipated demand. The prices in this brochure are accurate at time of printing. Red Seal Tours constantly reviews its prices throughout the season in accordance with availability. This brochure is effective January 2004 and supersedes any previous publications relating to the same products. GOODS & SERVICES TAX (GST): Since all of the products in this brochure are outside of Canada, they are not liable for the above-mentioned tax (with exception of airfare to the USA).

COSTS NOT INCLUDED IN TOUR:
All costs for entry visas, passports, health certifi cates and items of a personal nature, e.g. laundry, meals not mentioned in itineraries, telephone calls, tips, alcoholic beverages and excess baggage charges are not included.

NOTICE TO TRAVELLERS:
Standards of living and conditions with respect to the provision of utilities, sanitary services and the grading of services such as hotel accommodation, vary considerably from one country to another.

HOTELS RESPONSIBILITY:
The accommodation voucher furnished by Red Seal Tours shall constitute the sole contract between the hotels/resorts and the passenger. The hotels and resorts depicted in this brochure will not be held liable for any act, omission or event during the time passenger(s) are not staying at their establishments. Neither Red Seal Tours nor these properties are responsible for payment of any refund for unused accommodations or meals as a result of late arrival or non-arrival by passenger(s).

assume responsibility for any claims, losses, damages, costs or expenses arising out of personal injury or death, loss of enjoyment, upset, disappointment, distress or frustration, whether physical or mental, resulting from any of the following:

 vii) While every effort has been undertaken to ensure accuracy, photographs appearing in this brochure  are representational only and are not a guarantee that everything will be exactly as depicted at the  destinations.

ACT OF GOD/FORCE MAJEURE:
Red Seal Tours and/or its suppliers cannot assume liability for any loss, damage or injury of any nature resulting from an Act of God or any other force majeure.

ACKNOWLEDGEMENT:
The passenger(s) hereby acknowledge(s) having read the within provisions relating to our responsibility.